Left-align emails to readers, send images

For increase readability, we should left-align the emails for community center updates. Some of the authors I follow are sending blog post length updates to their community, and I give up after a while because it’s just too difficult to read center-aligned.

Images are not rendering, either, so there must be something missing in the embed? I either see no image, or a broken image link, from community posts.

Thank you!


I came here in part to mention this. I can’t understand why they chose to center everything. Plus, since the whole community post (minus images) is sent, I’ve had readers tell me they thought they saw the whole thing and didn’t even realize they were missing out on images. It looks like a complete email, and not a post to the community from a reader’s perspective. There’s no reason for the to click the “Go to Post” button at the bottom.

Another issue is I had a reader reply to the email. They got back a support ticket confirmation from Ream (they forwarded it to me at my posted email address). They never got an answer about the ticket and I never received their email. That’s a communication lost if they hadn’t contacted me another way.

I like that readers get email notifications of community posts, but perhaps just including a short excerpt with a link to read the rest will get people to the community where they can interact via comments rather than missing out on images and trying to reply vs. comment.


I agree that users should get an except or maybe just the Title of community posts.

As a reader, I definitely love getting the content delivered to me. But as an author, I want them to come interact with the subscription page: react or comment.

Especially if they aren’t getting the entire community post (ie, images), I want them to click and go to the post itself to see the entire thing.

Center align doesn’t bother me, but it doesn’t make sense either. It should match the post itself, IMO.


Yes. I agree that it shouldn’t be centre-aligned. I follow a couple of authors and it’s weird and a bit harder to read when it’s centre-aligned. I didn’t know about the image problem.


I follow several other authors and the community posts serving as long blogs are def hard to read all centered. I didn’t know about the image not showing up in email until I got a post from another author that made NO sense because she was referencing an image I couldn’t see. Like @CPNight, as a reader, I love that community posts are delivered by email, but as an author I want readers to come over to my page so I can encourage engagement.


This is another area of Ream that will be seeing some major updates. So you all know what’s on the roadmap:

  1. Each author on Ream will have a Ream specific email alias to send and receive email to that way messages are sent directly to them.
  2. Images inside of emails + better formatting for emails.

I know a lot of things got bumped in favor of the discoverability update (which I can’t complain about, honestly!) but do we have any idea when email formatting and including images in emails will be ironed out? As it stands now the emails look very amateurish which impacts brand credibility. Thank you!


I too would love to know when the email display update is scheduled for.
The center aligned email is so hard to read.


Still waiting for any kind of update on this - I know there are many important things in the mix, but I’d love some kind of acknowledgement about a time-line for improvements. Thanks!


I hate to keep posting on this thread but we’re not getting any kind of response or even acknowledgement, and that is very frustrating. The most recent update on this is from Oct. '23, which was six months ago.

When can we expect some kind of resolution to this? Sending poorly laid out emails filled broken image links is not a good way to increase reader engagement. :worried:


Yeah I ended up sending an email directly to support in January, and the team seemed surprised to hear about the images not appearing in emails.

@Ream can we get an update on the community emails? Left-align, make the images work, shorten content so readers are enticed back into the community? I know there’s another thread about making the community more like a Discord, and if that happens, I suspect readers will want to filter to who is creating the post, but in the meantime, goodness gracious, can we get a well-formatted email that’s easier to read?


Hi KimBoo,

Thanks so much for keeping this thread active. We realize that for a lot of authors current email notifications being sent are a pain point for authors.

This is on a priority update list that we have, and the date was pushed back slightly due to the Google security update in Feb that sent a lot of companies’ emails into limbo.

I don’t have a firm date to offer, but this will likely be bundled with another major update coming in 2024.

You can follow what we’re working on by checking out this help guide:

We’re committed to updating this guide and https://updates.reamstories.com/ regularly, as well as sending author emails whenever a new feature is released.

Support Team Lead

1 Like

Thank you for the update. Please continue to let the dev team know that this is definitely a priority for many of us, esp. those who share images on community posts. Thank you!

1 Like

Thanks for the update. Please help the team prioritize this. We can’t assume users are sitting on the Ream platform. Part of the draw was that patrons/members would receive content via emails. If the emails are poorly formatted, it looks bad on the author, not the platform, because readers don’t know how little control we have.


This is so true. I have tried highlighting and setting to left align, but it does not work. I send excerpts and interviews, so it’s hard to read.

When a reader replies it comes to my email but doesn’t show up on the post on Ream. So no one else knows there were responses.

1 Like