For increase readability, we should left-align the emails for community center updates. Some of the authors I follow are sending blog post length updates to their community, and I give up after a while because it’s just too difficult to read center-aligned.
Images are not rendering, either, so there must be something missing in the embed? I either see no image, or a broken image link, from community posts.
I came here in part to mention this. I can’t understand why they chose to center everything. Plus, since the whole community post (minus images) is sent, I’ve had readers tell me they thought they saw the whole thing and didn’t even realize they were missing out on images. It looks like a complete email, and not a post to the community from a reader’s perspective. There’s no reason for the to click the “Go to Post” button at the bottom.
Another issue is I had a reader reply to the email. They got back a support ticket confirmation from Ream (they forwarded it to me at my posted email address). They never got an answer about the ticket and I never received their email. That’s a communication lost if they hadn’t contacted me another way.
I like that readers get email notifications of community posts, but perhaps just including a short excerpt with a link to read the rest will get people to the community where they can interact via comments rather than missing out on images and trying to reply vs. comment.
I agree that users should get an except or maybe just the Title of community posts.
As a reader, I definitely love getting the content delivered to me. But as an author, I want them to come interact with the subscription page: react or comment.
Especially if they aren’t getting the entire community post (ie, images), I want them to click and go to the post itself to see the entire thing.
Center align doesn’t bother me, but it doesn’t make sense either. It should match the post itself, IMO.
Yes. I agree that it shouldn’t be centre-aligned. I follow a couple of authors and it’s weird and a bit harder to read when it’s centre-aligned. I didn’t know about the image problem.
I follow several other authors and the community posts serving as long blogs are def hard to read all centered. I didn’t know about the image not showing up in email until I got a post from another author that made NO sense because she was referencing an image I couldn’t see. Like @CPNight, as a reader, I love that community posts are delivered by email, but as an author I want readers to come over to my page so I can encourage engagement.
This is another area of Ream that will be seeing some major updates. So you all know what’s on the roadmap:
- Each author on Ream will have a Ream specific email alias to send and receive email to that way messages are sent directly to them.
- Images inside of emails + better formatting for emails.
I know a lot of things got bumped in favor of the discoverability update (which I can’t complain about, honestly!) but do we have any idea when email formatting and including images in emails will be ironed out? As it stands now the emails look very amateurish which impacts brand credibility. Thank you!
I too would love to know when the email display update is scheduled for.
The center aligned email is so hard to read.